When I was in college, I worked at a summer camp called Strong Rock Camp & Retreat in my hometown of Cleveland (and it’s one of the first things I blogged about back in 2017). After 2 summers of being a counselor, I returned for a 3rd summer as a Program Director where I helped organize skill classes and camp-wide games rather than being responsible for a specific cabin of girls.
Central staff, as we were called, ate at a table with other staffers and directors (since all of the other tables are organized by cabins and counselors). One morning, the Director of Operations at camp, Bacon, (we all had nicknames) got up in the middle of breakfast. I asked him where he was going, and he replied:
The Sysco truck just pulled up, which means the cook is helping unload, so the toast is probably burning.
And he headed to the kitchen to save the toast which was, in fact, left on the grill.
I knew in that moment that I wanted to be Bacon at my job. I wanted to be so tuned in to the innerworkings of a business that I can see a potential domino effect and stop it ahead of time. And all with a calm, nonchalance presence (still working on that part).